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Welcome back to YSP

Plan your visit

Visitor Guidelines

Welcome to YSP.

The YSP Code remains as important as ever and is accompanied by new guidelines to address the specific challenges we all now face. Please read and understand these guidelines before you visit.

These FAQs include everything you need to know about planning and booking your visit to YSP and what to expect on the day.












See FAQs below for details of what will be open when you visit. 

To help us keep YSP staff, volunteers and other visitors safe, please take on board the following essential information before you visit: 

If you or a member of your household has or begins to display symptoms of COVID-19, please do not visit YSP. 

We are limiting the number of visitors on-site so you can enjoy your visit safely. YSP is a registered charity and has to generate 80% of its income. We need your support now more than ever.

Booking in advance enables us to control numbers on-site and comply with NHS test and trace. It also prevents the need for you to use the touch-pad parking machines.

Please bring and keep your ticket with you during your visit, either on a phone or printed out. We are checking tickets during the day across the grounds. 

Once at YSP you are free to explore and spend as much time here as you’d like.

Toilets

Toilets in YSP Centre and Bothy Garden are open at reduced capacity and with enhanced cleaning in place. Handwashing facilities are available in each individual toilet. Due to limited space, two people or one social bubble will be able to enter the toilets at once and exit following a one-way system. Toilets inside the Learning Centre cafe will also be open.

Face coverings

Face coverings must be worn in all YSP buildings for the safety of visitors and staff, and in line with government guidelines for enclosed spaces. Staff and visitors may choose whether to wear face coverings out of doors.

Help us keep YSP safe and maintain a safe distance from people outside of your group, including YSP staff and volunteers, throughout your visit. 

Shop

The YSP Shop and The Weston Shop are open 10.00–17.00. ​The Weston opens Tuesday–Sunday and bank holidays.

Food and Drink

The Restaurant at The Weston and The Kitchen at YSP Centre have reopened with indoor and outdoor service. The Café at YSP Learning and Centre Coffee are open for takeaway only.

Please bring a contactless enabled debit or credit card to pay, as we will not be accepting cash. We welcome picnics on our grounds.

Please follow COVID-19 signage throughout your visit and follow all of the instructions to make this a safe visit for you and everyone else. 
 
Take a look at our new map before you visit to familiarise yourself with the park and the locations of our amenities.

As always, please adhere to the YSP Code and for your safety and others, please do not touch the sculptures. 

Please do not leave litter. We encourage people to take their rubbish home where possible.

 

FAQs 


What areas of YSP are open? 

The following areas are open: 

- Open-air galleries and grounds
- Underground Gallery
- The Weston Restaurant, Gallery and Shop
- YSP Centre and YSP Shop
​- The Cafe at YSP Learning and Centre Coffee (both takeaway only)
- The Kitchen at YSP Centre
- Toilets at YSP Centre and Bothy Garden
- The Deer Shelter Skyspace
 
There is new signage to direct you around the site, with one-way systems.  

What are your opening hours? 

The grounds are open 10.00–18.00, seven days a week. Indoor areas vary – please check our opening hours.

Do I have to book? 

Yes, we have implemented a booking system, which allows us to manage the number of people entering YSP. It also means you don’t need to use the touch-pad parking machines on arrival, and that we can follow NHS track and trace guidelines.

How do I book? 

Tickets can be booked in advance. Book via Eventbrite.

I plan to arrive by bike or on foot, do I still have to book? 
 
We support green methods of transport, such as by bike or on foot and yes, you will still need to book in advance and show your ticket confirmation.

How much is a YSP ticket? 

£6 per person. A ticket includes access to the open air galleries, indoor galleries, YSP grounds and parking. The charge is based on our experience of average car occupancy and the average amount of time visitors spend at YSP but we now need every person to contribute in order to survive.
 
YSP is a registered charity, every £1 you spend helps us to deliver our world-class programme and will help our recovery after an extremely challenging time.

Do I need to book a ticket for my child?

Under 18s are free, but should be included in your booking so that we can manage numbers.

How long can I stay for? 

You can stay until the grounds close, regardless of the time you arrive. Please keep a copy of your ticket on you during your visit. We will be checking tickets across the grounds.

Can I have a refund? 

Bookings are non-refundable. 

Can I swap my booking? 

Bookings are non-transferable. 

I don’t have a smart phone or a printer – how do I book and bring my ticket? 

Please get in touch with our visitor information team on ysptickets@ysp.org.uk 

Who do I contact if I'm having trouble booking tickets?

Tickets must be purchased online via our website. Bookings are handled by Eventbrite and you should receive a confirmation email shortly after purchase. The email will come from Eventbrite, not YSP, so it may go to your Junk/Spam email folder.

If you still need assistance, please get in touch with our visitor information team on ysptickets@ysp.org.uk  

I'm a Friend/Patron, do I still need to book? 

Yes please, all visitors need to book in advance so that we can manage visitor numbers for the safety of both staff and visitors. 
If you have a query about your membership please email friends@ysp.org.uk  

I’m a Friend and I’ve paid for parking, do I still need to book? 

Yes please, booking is essential to enable us to ensure the safety of both staff and visitors.

If you have an Individual Membership or Senior/Student Membership with parking, both you and one guest will be able to access free tickets to YSP.
If you have a Joint Membership with parking, you and your household will be able to access free tickets to YSP.

Please visit www.ysp.org.uk/supportus/friends for more information, and to find out which tickets to book.
If you need more information, please email friends@ysp.org.uk

I’m a Friend, do I get a discount? 

Friends are still entitled to a 10% discount in our award-winning shop* and on all YSP food and drink.
*Discounts on individual items priced at £250+ are capped at £25. Exclusions may apply. 

If you have a query about your membership, please visit www.ysp.org.uk/supportus/friends or email friends@ysp.org.uk  

Can I use the public rights of way to walk through YSP?

You are free to walk along the public bridleway, however in order for us to keep our staff and visitors safe and comply with NHS track and trace, we need to control numbers accessing the grounds at YSP. Entry to YSP is by advance booking only and ticket checks are taking place across site.   

Are there any toilets open? 

There are reduced capacity toilets available in the Visitor Centre, Bothy Building and Learning Centre. 

How often will they be cleaned? 

We have introduced enhanced cleaning protocols throughout YSP and all toilet facilities will be cleaned four times a day.

Do you have baby changing facilities available? 

Yes – baby changing facilities are available in the toilets in the Visitor Centre, Bothy Building and Learning Centre.

I am a wheelchair user – is there an accessible toilet? 

Yes – accessible toilets for independent use are available in the Visitor Centre.

A Changing Places toilet in the Learning Building remains accessible for wheelchair user and carer access by radar key. Please ask the team at the YSP Learning Cafe if you require access to the Changing Places toilet. 

When are you opening the galleries? 
 
The Weston Gallery is open Tuesday–Sunday.
The Underground Gallery is open daily.
Longside is currently closed.
The Chapel is open Thursday to Sunday, plus bank holidays all year round; and seven days a week during Wakefield school holidays.


Please check our social media channels for updates.
 
Have you changed the dates for Joana Vasconcelos? 

The Joana Vasconcelos exhibition has been extended until January 2022. 

Can I go in the Camellia House? 

Unfortunately due to limited space, there is no access into the Camellia House at this time. 

Is the Deer Shelter Skyspace / Seizure open? 

The Deer Shelter Skyspace has reopened. Seizure remains closed at this time. 

Is the Living Room resource and relaxing area open? 

The Living Room is closed at this time.

Where can I have my picnic?

Picnics are permitted anywhere suitable within the grounds, but are not encouraged near sculptures.

Do you have hand sanitiser available for use? 

Yes, there are hand sanitiser stations placed around YSP for your use. We would still advise visitors to bring some alco-gel with you.

Can I hire a mobility scooter?   

Yes. Please call 01924 832631 or email galleryteam@ysp.org.uk to reserve a scooter before your visit.

Is the shop open? 

The YSP Shop and The Weston Shop are now open.

What’s on at The Weston? 

The Weston Shop and both the indoor and outdoor area of the restaurant are now open, complete with a delicious new spring/summer menu. 

The Weston Gallery has reopened with Annie Morris: When A Happy Thing Falls until 6 February 2022.

Are you running any events/tours/activities?   

Our full events programme can be found at YSP events.

Is the shuttle bus running?

The free shuttle bus service isn't currently running between the YSP Centre, The Weston and Longside Gallery; it will resume when government guidance allows.

When will you be opening the restaurant? 

The Restaurant at The Weston and The Kitchen at the Visitor Centre have both now reopened with indoor and outdoor seating.

Do I have to wear a face covering? 

Face coverings must be worn in all YSP buildings for the safety of visitors and staff, and in line with government guidelines for enclosed spaces.  Staff and visitors may choose whether to wear face coverings out of doors.

Can I walk my dog? 

You can walk your dog, on a lead, around the grounds of the park. 
Please ensure you follow the dog walking routes indicated on the map and read the YSP Code

Can I use the lift from the Formal Gardens to the Visitor Centre? 

Yes, you can use the lift, however you will not be able to enter the Visitor Centre from that side of the building. The lift is for access to the Bothy Gardens and Formal Gardens only. 

Can I book a wedding? 

Please contact daneka.mellor@ysp.org.uk for information.

Can I book a party? 
Please contact daneka.mellor@ysp.org.uk for information.

Is there anywhere to buy food? 

The Restaurant at The Weston is open Tuesday-Sunday and Bank Holidays, 9.00-17.00 (hot food served until 15.30).

The Kitchen at YSP Centre is open daily, 10.00-17.00 (hot food served until 15.00).

The Cafe at YSP Learning is open daily, 10.00-17.00, takeaway only.

Centre Coffee is open weekends and school holidays, 10.00-17.30, takeaway only.

Longside Kiosk is open during Longside Gallery exhibitions.

Please bring a contactless enabled debit or credit card to pay, as we will not be accepting cash.

Full details of Food and Drink at YSP.